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Frequently Asked Questions

How Can We Help?

Find answers to common questions about our cold-pressed juices, orders, and more.

Still Have Questions?

Our team is here to help! Reach out to us anytime.

What makes your juices different from store-bought options?
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Our juices are cold-pressed, which means we use hydraulic pressure to extract juice without heat or oxidation. This preserves maximum nutrients, enzymes, and vitamins. Unlike store-bought juices, we use 100% organic ingredients with no added sugars, preservatives, or additives. Every bottle is made fresh to order.
How long do your juices stay fresh?
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Our cold-pressed juices stay fresh for 3-5 days when properly refrigerated (2-4°C). Because we don't use preservatives, it's important to consume them within this timeframe for optimal taste and nutrition. Always check the expiration date on your bottle.
Are your juices organic?
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Yes! All our ingredients are sourced from certified organic farms. We're committed to using only the purest, highest-quality organic produce to ensure you're getting the cleanest nutrition possible.
Do your juices contain added sugar?
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Absolutely not. Our juices contain only the natural sugars from fruits and vegetables. We never add refined sugars, syrups, or artificial sweeteners of any kind.
Are your products gluten-free?
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Yes, all our cold-pressed juices are naturally gluten-free, making them safe for customers with gluten sensitivities or celiac disease.
How do I place an order?
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You can order directly through our website. Simply browse our menu, select your juices, customize any options, and proceed to checkout. We offer both delivery and pickup options.
What are your delivery areas?
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We currently deliver throughout Dubai and surrounding areas. Delivery fees and minimum order requirements may apply depending on your location. You can check availability by entering your address at checkout.
Can I schedule my delivery for a specific time?
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Yes! During checkout, you can select your preferred delivery time slot. We offer various time windows throughout the day to accommodate your schedule.
What is your refund policy?
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Due to the fresh, perishable nature of our products, we don't accept returns. However, if you receive a damaged, incorrect, or spoiled product, please contact us within 24 hours and we'll issue a refund or replacement. See our Refund Policy for full details.
Do you offer subscriptions?
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Yes! We offer flexible subscription plans for regular juice deliveries. Subscriptions can be customized to your preferences and can be paused or cancelled at any time. Contact us for more information.
Can I customize my juice order?
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Many of our juices offer customization options. You can add boosters, adjust sizes, and create custom combinations. Check individual product pages for available options.
Are your bottles recyclable?
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Yes! Our bottles are made from food-grade, BPA-free, recyclable materials. We encourage you to recycle them after use as part of our commitment to sustainability.